BUSI 3103 Chapter Notes - Chapter 10: Hazing, Organizational Culture, Learning Organization

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Organizational culture: values, norms, guiding beliefs and understandings shared by members of an organization (you should be able to walk into an organization and understand its org culture right away: rites & ceremonies, stories, symbols, language. Organizations have to struggle with 1) coming up with an org culture, and 2) maintaining that org culture. Purpose of organizational culture: difficult to go public but more difficult to live with. Internal integration: across all the subcultures - collective identity and know how to work together: external integration: how the organization meets goals and deals with outsiders. Mary kay organizational culture: her aim was to give hope to women, any woman is just as successful as she wanted to be. Becomes critical to drive the underlying values of the organization. Organizational rites & their purpose harrison and beyer (1984: all cultural values come from the founder frank stronach.

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