BUSI 2400 Chapter 4: INFORMATION SYSTEMS: Key Terms, Major Concepts - CHAP 4

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The technology replication cycle: continually being shortened. It is no longer necessary for a firm to purchase and maintain their own information systems: anything can be rented from the cloud, more cost effectively, systems cannot offer differentiation. Strategic alignment: alleviate competing underlying goals, alignment between the goals of the firm and those of the ict group can be tricky to get right, ***finish this section*** The six models of how ict decisions are made. It duopoly: ict execs and one other group: anarchy: each individual user. Inbound logistics: operations, outbound logistics, marketing and sales, service, secondary activities, conducted in support of or expansion of the business value that is created by primary activities, firm infrastructure, accounting, finance, communication, legal. Executive information systems: used by the top executives in the organisation, allow for the analysis of the context in which the organisation finds itself, suggest potential strategic initiatives to address the longer-term trends identified, eis"s are:

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