BUSI 2301 Chapter Notes -Operations Management, Interchangeable Parts, Quality Assurance
9 Sep 2015
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Chapter 1 introduction to operations management: what is operations management. The management of processes or systems that create goods and/or services. Ensure and product goods or asses consumer needs, and. Financial resources: the scope of operations management, differentiating goods and services. Capacity, location, mix of products and services, make or buy, project. Scheduling, incentive plans, work orders, job assignments: operations manager and decision making p. 15. Ethics: the historical evolution of operations management. Operations management the management of processes or systems that create goods and/or services. Companies use om to improve effectiveness and efficiency. Process a series of linked actions, changes, or functions bringing about a result. Value added the difference between the cost of inputs and the value or price of outputs. Lead time the time between ordering a good or service and receiving it. Model an abstraction or reality; a simplified representation of something. System a set of interrelated parts that must work together.
