BUSI 2101 Chapter Notes - Chapter 5: Job Design, Job Performance, Job Satisfaction
Document Summary
The knowledge base: key factors affecting productivity motivation: psychological forces determining direction of behaviour, effort and persistence, effective way managing motivation is understanding. Job design: role of the leader, role of organizational policies and rewards. The person-job-reward fit: key step in understanding motivation problems identify factors unique 2 individual that energize, direct, sustain and stop behaviour, content theories: focus on specific internal needs that motivate people. Chapter 5 individual and organizational motivation: includes maslow"s hierarchy of needs and mcclelland"s need theory. Maslow"s hierarchy of needs: physiological needs basic needs like food, water, shelter. Organizations provide salaries so employees can live adequately. Security needs need for security, stability, protection from physical or emotional harm. Organizations provide pension, health care plans, career paths within organization, safe work environment. Social belonging needs reflect human need for social interaction, friendship, affection and love. Organizations permit interaction with colleagues, work team structures, social and sports facilities, parties.