SPMA 1P94 Chapter Notes - Chapter 1: Business Communication, Brainstorming
Document Summary
Fundamental skills: skills needed as base for further development: communicate, manage info, use numbers, think and solve problems. Personal management skills: skills, attitudes and behaviours that expand your growth: demonstrate positive attitude and behaviour, be responsible, adaptable and safe, never stop learning. Teamwork skills: skills necessary to contribute productively: work well with other and participate in tasks/projects frequently. This is done most effectively when we consider what we want as a result and if we can adapt to our audience. This is different in business because there are specific conventions in the business world. These methods include oral, written, verbal and non-verbal to both external and internal audiences. Internal would be within your organization and externa would be others outside like customers. Effective listening, reading, speaking, interpersonal and writing skills are crucial in the business industry. Interpersonal skills connect you to an informal source of organizational information. In business, you will have to write a lot.
