POLI SCI 104 Study Guide - Final Guide: Nuclear Regulatory Commission, Hedge Fund, Federal Reserve Act
Document Summary
Division of labor: responsibility broken into smaller tasks, individuals responsible for defined tasks, typically hierarchical in nature. Wilson: public agencies (government) are very different from private agencies (associations, corporations, etc. ) Mcdonald"s: efficient, courteous service, happy customers. Dmv: workers are rude, ruin your day. The standard critique of government bureaucracies: government agencies are big spenders, government agencies have too much red tape (make it too complicated, government agencies hire too many people. Mcdonald"s: minimum wage staff, teenagers, lots of rules, complex bureaucracy, sufficient staff, attractive, clean. Dmv: well paid staff, h. s. graduate adults, lots of rules, complex bureaucracy, understaffed, poor facilities. There are some major differences in how the organizations operate, because one is public, the other private. Differences, according to wilson: retention of the benefits of earnings, control over the factors of production, control over the organization"s goals. Some other important differences as well: standards of evaluation, consequences for poor performance, lack of market discipline in public organizations.