MGMT 210 Study Guide - Final Guide: Force-Field Analysis, Kurt Lewin
Document Summary
All organization need to change in policies, practices, operations to address shortcoming, respond to new challenges or meet shifting needs, if change & innovate successfully - they die, cope with a changing environment. Implementation tactics top management support- change involves multiple departments or reallocation of resources communication, education-change is technical users need accurate information and analysis to understand change. Participation -users need to feel involved, users have power to resist. Coercion- a crisis exist, initiators clearly have power. Product- a change in the organization"s products or services, what can we add or take away technology-a change in the production process, how the organizations does its work. People-a change in the attitudes and behaviours of few employees levels where initiated: what is, what could be/should be, gap.