BADM 310 Study Guide - Midterm Guide: Standard Operating Procedure, Organizational Behavior, Goal Setting
22 Sep 2016
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Document Summary
Chapter 1: introduction: good managers use resources well, and the better organizations use resources, the better off people and society are, helps people deal with bosses/coworkers, path to a well-paying & satisfying career. Organizations are like icebergs (visible and hidden aspects) Paradox: good management and effective organizations are difficult to achieve. Managers: the people responsible for supervising the use of an organization"s resources to meet its goals: resources are people, budgets, assets. Controlling (establish accurate measuring and monitoring systems to evaluate how well the organization has achieved its goals) Find the best way to use resources to achieve organizational goals, lead first line managers + everyone in their unit. Est. organization"s goals, responsible for departments" performance, decide how different departments interact, lead middle managers + and everyone else. Manager chooses wrong goals and uses resources poorly: low efficiency/high effectiveness. Manager chooses right goes but uses resources poorly: high efficiency/low effectiveness.
