SOC 301 Study Guide - Midterm Guide: Theory X And Theory Y, Terry Winograd, Theory Z
23 Jul 2018
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Document Summary
Human relations school: there"s a hu(cid:373)a(cid:374) ele(cid:373)e(cid:374)t i(cid:374) the (cid:449)orkpla(cid:272)e different from taylor because taylor treats people as machines, but the human relations focuses on the social and human needs of people. His big idea; self-actualization: people are creative, self-actualization is real, talk about hierarchy needs. Key writer in human relations school: elton mayo, fritz rothisberger, william dickinson. Peter druckberg: big idea: management by objectives, have some objective scientific assessment of work performance. William oshi: proposed idea of theory z - japanese scientific self-management, focuses on fostering worker autonomy and commitment, workers are supposed to be creative, but also focused and self-directed. Peter senge: wrote the 5th discipline creativity, emphasizes that organizations are learning communities, collective aspirations, workers should see the whole picture. Terri winterbrad: key to participation design, workers are the source to real information in this design, any system is a lot more than software or hardware.
