COMM 107 Final: 2nd Exam Study Guide_107_Fall2014 (1).docx

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Understanding the context of concepts will help you answer essay questions: you might consider visiting the glossary at the end of the textbook (p. 433-446). It is a good guide for you to recall and retain information/concepts in the textbook: most of the questions will be applied, meaning you will be given real-world scenarios to select proper concepts/vocabularies. As you review the textbook, be sure to understand the examples and to think about real-life scenarios. Chapter 4 listening: distinguish listening and hearing. Be able to relate to the concepts and give examples): purposes of listening (p. 97-100) (be able to distinguish them) Chapter 7 interpersonal skills and conflict management: dealing with conflict (p. 181) (focus on understanding instead of remembering concepts) Chapter 8 the interview: employee interview (p. 216) (know what questions you will possibly be asked and what question you want to ask. 3. future employers we talked about this in class)