BMGT 364 Study Guide - Midterm Guide: Organizational Citizenship Behavior, Space Shuttle Columbia Disaster, Bounded Rationality

• School: University of Maryland
• Department: Business and Management
• Course: BMGT 364
• Professor: Naisargi Dave

Document Summary

Heredity describes factors determined at conception such as biological and psychological makeup. Personal traits describes enduring characteristics that describe an individual"s behavior. Big five personality model: the five basic dimension that underlie the most significant variable in human personality. Organization behavior investigates the impact that individuals, groups, and structure have on behavior within an organization, and it applies that knowledge to make organizations work more effectively. Specifically, ob focus on how to improve productivity; reduce absenteeism, turnover, and deviant work place behavior; and increase organizational citizenship behavior and job satisfaction. Manager is an individual who achieves goal through other people: planning, organizing, commanding, leading and controlling. Systematic study: looking at relationships, attempting to attribute cause and effect, and basing our conclusion on scientific evidence-- that is , on data gathered under controlled condition and measured and interpreted in a reasonably rigorous manner.