STRC 1112 Study Guide - Comprehensive Final Exam Guide - Transformational Leadership, Groupthink, Warren Bennis
Document Summary
Leadership is human (symbolic) communication, which modifies the attitudes and behaviors of others in order to meet shared group goals and needs. Leadership is a set of skills and abilities. Leadership is best understood from a communication perspective. Effective leaders use language as their most tangible. People who speak up are more likely to achieve leadership positions. Make conscious use of symbols to reach their goals. Communication is a continuous, ongoing process without a nearly defined beginning or end. Communication is not linear: a transactional model of communication. You can"t take it back (i. e. : an argument) The intended meaning differs from the perceived meaning. We all wear different masks for different roles. We fram messages to suit our perspective and purpose. Mediates conflict for the benefit of the team. Not available to followers or engages in super facial discussion. People seek responsibility as outlet for imagination and. What leaders can do to maximize followers effectiveness.