HRM 1101 Study Guide - Midterm Guide: Open Innovation, Social Entrepreneurship, Small Business Administration
10 May 2016
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Decision making: cognitive, emotional, and neuropsychological process that involves thoughts, feelings, and neurological functioning and results in making a choice from alternatives. Programmed decisions- routine, occur frequently, easy, seemless, cost- effective, occur when things are working well within an organization ex. Non-programmed decisions- novel and involve unique info or circumstances, occur infrequently, take more time to evaluate, often involve numerous people and stakeholders. Invest in new product line, change company"s logo or website. Halo effect- judge something/someone more positively based on previous positive experience or association with someone/something we admire which is subconscious. Emotions: extremely helpful in pointing us in the right direction when making decisions but also can flood" our brains at other times. Can be influenced on how the situation is posed (negative or positive) Intuition: knowing something without any evidence, result of rational thought process. Tacit knowledge: knowledge we have access to at an unconscious level.
