AOD 0836 Study Guide - Final Guide: List Of Knot Terminology, Conflict Management, Placemaking

• School: Temple University
• Department: Adult & Organizational Development
• Course: AOD 0836
• Professor: Nate Terrel

Document Summary

The ability to recognize feelings, to judge which feelings are appropriate in which situations. Amygdala: creating the flight-fight response to danger. Response process: we experience emotion when external stimuli cause physiological change in us. Perceptual view of emotions (appraisal theory): subjective perception shape what external phenomena means to us. Framing rules: define the emotional meanings of situations. Feeling rules: tell us what we are expected to feel (deep acting vs. surface acting) Emotion work: the effort to generate what we think are appropriate feelings in particular situations. Eliminate the power of the pain body. Use visualizations to disconnect from your pain body. Only you can disempower your pain body. The overall feeling or emotional need between people. Take cues from the interviewer for when to shut up. Conflict can be expressed overtly or covertly. Social groups shape the meaning of conflict behavior. Conflict can be ,managed well or poorly. Conflict can be good for individuals and relationships.