33:620:302 Study Guide - Middleground, Personalization

• School: Rutgers University
• Department: Management
• Course: 33:620:302
• Professor: Arvind Sharma

Document Summary

Article: taking the stress out of conversations. Interactionist view: minimal conflict level can help a group, but not all conflicts are good. Task conflict: refers to disagreement about tasks/ideas: different ideas or opinions when completing assignments, discussion of evidence for alternative solutions when formulating when recommendation, considerations of pros and cons of each other"s opinions when discussion work. Stage 1: potential opposition/ incompatibility: refers to the appearance of conditions that create opportunities for conflict to arise, examples, communication (misunderstandings, structure (group size, leadership, reward, personal factors (personality, emotions and values) Stage 2: cognition and personalization: the conflict issue is realized and defined (when parties decide what the conflict is about) Stage 3: intentions: decisions to act in a given way, which intervene between people"s perceptions and emotions and their overt behavior. Stage 4: behavior: the stage where the conflict becomes visible (statements, actions, and reactions as overt attempts to implement their own intentions, dynamic process of interaction.