37:533:312 Study Guide - Final Guide: Adventure Learning, Word Processor, Netbook
14 Aug 2018
School
Department
Course
Professor
Document Summary
Training effectiveness: benefits that the company and the trainees receive from training. Training outcomes or criteria: measures that the trainer and the company use to evaluate training programs. Training evaluation: the process of collecting the outcomes needed to determine if training is effective. Evaluation design: collection of information, including whom, what, when, and how, for determining the effectiveness of the training program. Companies make large investments in training and education and view them as a strategy to be successful; they expect the outcomes of training to be measurable. Training evaluation provides the data needed to demonstrate that training does provide benefits to the company. It helps ensure that the training program is well organized and runs smoothly. Trainees learn and are satisfied with the program. It provides information about how to make the program better; it involves collecting qualitative data about the program. Pilot testing: process of previewing the training program with potential trainees and managers or with other customers.
