04:192:200 Study Guide - Final Guide: Doctor Shopping, Safe Sex
30 Oct 2014
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Document Summary
Happiness, sadness, surprise, fear, disgust, and anger: from lecture: what is speaker immediacy? in public speaking contexts, what are the advantages of high (vs. low) immediacy. This is how engaging you are to the listener. There are three components: making eye contact, occasional body movement, and gesturing. Increases patient"s satisfaction which decreases the likelihood of malpractice lawsuits, doctor shopping, and increases the likelihood of following doctors recommendations: from lecture: presenting problems is a form of self-disclosure. General inquiries get more of a response and more self-disclosure from the patient. Self-disclosing to others is emotionally rewarding because it may relieve concerns, fears, worries, etc. When patients present problems they inform doctors about their problems. Although about 40% of patients bring more than one concern to visits, physicians" opening questions only generate one concern. Patients usually leave with unmet concerns due to (1) psychological reasons and (2) organization of topic talk.
