04:189:101 Study Guide - Midterm Guide: Situational Leadership Theory, Johari Window, Smart Casual

• School: Rutgers University
• Department: Communication and Informatio
• Course: 04:189:101
• Professor: Nick Linardopoulos

Document Summary

Small team- consists of more than two people working synchronously towards a common goal. Closed- rd,rf blind- de, rf hidden- rd, sf open- de, sf. Rd=rarely discloses rf=rarely seek feedback de=discloses excessively sf=seeks excessive feedback. Advantages of teams- resistance to change reduced, decisions usually superior, decisions more readily accepted, hostility reduced; productivity increased, satisfaction and morale greater, responsibility shared. Effective team- well organized, periodic training, examine assumptions and opinions, evaluate possible solutions, operate virtually, manage cultural diversity, avoid groupthink. Groupthink-illusion of invulnerability, shared stereotypes, rationalization, illusion of morality, self-censorship, illusion of unanimity, direct pressure, mind guarding. Avoid gpthink -bring outside experts, ask members to be (cid:858)critical evaluators(cid:859), leader should voice opinions after others, provide second chance to rethink choices. Affective/emotional conflict- when rltnships& trust weak, sidetrack team from issues, creates defense and anger occurs when rlthnships/trst strong, willing to debate&disagree, rule-(cid:858)ideas separate fro(cid:373) perso(cid:374)(cid:859), (cid:272)reates feeli(cid:374)gof satisfa(cid:272)tio(cid:374), i(cid:373)pro(cid:448)es tea(cid:373) productivity.