OBHR 33000 Study Guide - Midterm Guide: Legal Ethics, Quid Pro Quo, Retributive Justice

• School: Purdue University
• Department: Organizational Behavior and Human Resources
• Course: OBHR 33000
• Professor: Habashi Meara

Document Summary

Reputation: the prominence of its brand in the minds of the public and the perceived quality of its goods and services. Employees want to work for the best organizations. Trust: the willingness to be vulnerable to a trustee based on positive expectations about the trustee"s actions and intentions. Trust propensity: some individuals are more trusting than others. General expectation that others are honest or not. Cognition-based trust: it"s rooted in a rational assessment of the authority"s trustworthiness. Develops only after we have enough knowledge about trustworthiness of an individual. Trustworthiness: the characteristics or attributes of a trustee that inspire trust which include competence, benevolence, and character. Benevolence: belief that good motivates the behavior or actor. Integrity: the perception that the authority adheres to a set of values and principles that the trustor nds acceptable. Affect-based trust: it depends on feelings toward the authority that go beyond any rational assessment. Usually a supplement to the other two sources.