MGT 20200 Study Guide - Final Guide: Organizational Culture, Vision Statement, Employee Engagement
Document Summary
Chapter 3: personality, attitude, and work behaviors: personality and values, personality: a person"s relatively stable feelings/thoughts/behavioral patterns, big 5 personality traits b. i. Openness: curious, original, intellectual, creative, and open to new ideas b. i. 1. Learn new skills, do well in training, entering new organization, seek feedback and build relationships adjustment. b. i. 2. b. i. 3. Maximize creativity, more likely to start own business. Conscientiousness: organized, systematic, punctual, achievement-oriented, and dependable b. ii. 1. Only trait to uniformly predict how high a person"s performance will be across a variety of occupations and jobs b. ii. 2. Most desired by recruiters, succeed in interviews, higher motivation/safety performance, lower turnover/absenteeism. b. ii. 3. More likely to be rewarded by employers, start own business with longer survival rates and better performance b. iii. Extraversion: outgoing, talkative, sociable, enjoys socializing b. iii. 1. b. iii. 2. Effective and convincing in sales, customer service, in job interviews (networking to prepare). Ineffective managers, higher absenteeism, need social interaction b. iv. Agreeableness: affable, tolerant, sensitive, trusting, kind, warm b. iv. 1. b. iv. 2.
