MGT 3500 : Exam 2 Reading Notes
Document Summary
Chapter 5- labor & mgt: strategies, structures and constraints. The striking feature of most work places isn"t conflict or competition, its. Labor union strategies: **********look @ table 5. 1**************(explains all this) p. 155, (major elaboration on this down below, don"t need to read)in the. 2nd half of the 20th century, unions primarily followed business unionism and a servicing model of delivery that are both operationalized thru job control unionism and industrial unions. In concept, workers don"t participate in a union, rather they consume union services esp cb contracts and rep in the grievance procedure: workers are served by union officials: problems solved. For the workers not by the workers: passive form of empees rep; only active participants are union officials, how workers are specifically represents depends on the. Consist of specialized staff in imp func areas: common depts. Great leader turnover at local level whereas at ntnl leaders are often reelected: substantive- presence of opposition can keep leadership responsive to membersj.