MGT 3320 : STUDY GUIDE
Document Summary
What is social, human and intellectual capital: human knowledge skill ability that individuals posse that makes them unique, social benefits that you gain from your friends in your social network. Hr practices: tools a company uses to manage employees; carried out by all management staff, line manager responsible for supervising/directing a group of employees to perform tasks. Internal alignment practices within each hr activity are consistent with each other: external alignment practices work in concert with one another as well as with external challenges companies face. If properly managed it could lead to superior performance (competitive advantage: competencies knowledge, skills, abilities, etc. that employees possess, selection choosing the best person for that pool. Strategy: low lost leadership offering the lowest costs for products and services ex. Walmart: differentiation providing something unique for which customers are willing to pay. Compensation and incentives: exerts strong influence on attitudes/ behaviors of employees, benefits, merit increase, healthcare, seniority, ex.
