SPEA-V - Public And Environmental Affairs SPEA-V 366 Study Guide - Final Guide: Learning Organization, Departmentalization, Ethnocentrism
25 Aug 2016
School
Professor
Document Summary
1 essay: lincoln on leadership (part 4: communication) The process of subdividing work into departments; 2 types: Functional (grouping people according to their expertise): Product/service (arrangement of depts according to the product or service they provide): Succeeding by the skin of our teeth. Not always prepared for change, but can rise to an unforeseen challenge w/o losing sight of the overall picture. An organization that is skilled at creating, acquiring, & transferring knowledge; and at modifying behavior to reflect on new knowledge & insight. Double loop learning: people use feedback to confront the validity of the goals or values implicit in the situation. System thinking: everyone"s work effects everyone else, keeping picture at the front of minds. Personal mastery of the job: continuous learning to continually be a master of the job. Translation of knowledge into new ways of behaving. Learning from other organizations: borrowing ideas and practices from another company.
