COM 101 Study Guide - Final Guide: Farjana, Active Listening
Document Summary
Homework 4 com 101: review chapter 6, which focuses on listening and responding. Identify examples of ineffective and effective listening and responding on the part of chris"s mother. Ineffective communication can do unintentional harm, therefore active listening is very important. Active listening improves relationships and understanding among people. It tends to open people up, to get them to say more. By being an active listener you can avoid conflicts because people become more aware of concerns and don"t feel as though they"re being ignored. Ineffective listening can occur when someone doesn"t pay close attention to the details that the other person is telling them. An example of effective listening, in this case, is when the mother paused and asked chris to describe brandon again. The start of romantic relationships is the best time to get to know each other. You start to like someone more if you have commonalities.
