MGMT 311 Study Guide - Final Guide: Transactional Leadership, Transformational Leadership, Learning Organization

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The following are suggested reviews for the exam. Chapter 12 performing, and adjourning integrating teams and management teams. Review the five step process of team development, including: forming, storming, norming, Review the five points of enhancing team effectiveness. Review cross-team integration, including: liaison roles, overlapping team membership, cross-team. Key words: team; venture teams; functional teams; cross-functional teams; process gain, process loss; trust; emotional intelligence. Followers determine whether someone will be a leader. Leaders develop different relationships with their subordinates, as each relationship is unique. Key words: leadership; followership; transformational leadership; transactional leadership; energy levels; sociability and interpersonal skills. Chapter 14 organizational size, behavioral expectations, production technology, and organizational change. Review the organizational structure influences, including: business strategy, external environment, Key words: organizational design; organizational culture; division of labor; formalization; hierarchy; Bureaucratic organizations, functional organizational structures, matrix structures; prebureaucratic. Organizational culture is reportedly made up of artifacts, espoused values and norms, enacted values.

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