MGT 320 Study Guide - Final Guide: Human Resource Management, Customer Service, Carrying Cost
Document Summary
Higher business ethics: three levels of management. Cross-functional: when teams are composed of individuals from different parts of the organization, they are referred to as cross-functional teams, when team members have diverse backgrounds, the teams are cross disciplinary. Cross disciplinary: four management functions, planning and strategizing. Managers engage in a great deal of interaction, continually communicating with superiors, peers, subordinates and people from outside the organization. In doing so, a manager serves as a figurehead, or the visible personality representing an organization, department or work unit: managerial roles, interpersonal roles. 2/12/2009: liaison, informational roles being a, monitor, disseminator, organizations spokesperson, decisional roles. Managers obtain, interpret, and give out a great deal of information. Managers are also asked to choose among competing alternatives. This includes balancing the interests of the various parties who have a stake in a decision. Economic order quantity (eoq: dates back to 1915.
