COM 100 Study Guide - Quiz Guide: Organizational Communication, Organizational Culture, Medieval Commune
Document Summary
Organizations: the set of interactions that members of groups use to accomplish their individual and common goals. Production: a function of organizational communication in which activity is coordinated toward accomplishing tasks. Maintenance: a function of organizational communication in which the stability of existing systems is preserved. Innovation: a function of organizational communication by means of which systems are changed. Structure: lines of communication, or a system of pathways through which messages flow. Downward communication: in a traditional conduit model of communication, communication with subordinates. Upward communication: in a traditional conduit model of communication, communication with superiors. Horizontal communication: in a traditional conduit model of communication, communication with peers. Hierarchy: a power structure in which some members exercise authority over others. Formal structure: officially designated channels of communication, reflecting explicit or desired patters of interaction. Informal structure: unspoken but understood channels of communication, reflecting patterns that develop spontaneously.
