ITEC 4030 Final: ITEC 4030 Final Notes
12 May 2017
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Tactics: way to implement a particular bpr principle. Principle 0: streamline: remove valueless activities. Different from real value added & business value added activities. Simplifying process: reduction of complexity/ removal of unnecessary task or paperwork, standardize the process. Creating a blueprint for a process (standard operating. Any task that can be automated, will be automated in the to-be. Improvements in time delays, cost, capacity, quality, etc. Capacity: how much can be processed in a certain amount of time. Restructure it : 1- lose wait: squeeze out waiting time in a process. Set up closed looped teams that cross specializations. If knockout activity not satisfied, it stop entire process: who can do a step the best, let swiftest/most able enterprise execute, tactics. Restructure it: 3-mass customize: expand capabilities to conduct business at any time, any place and any way. Any way refers to customization: tactics. Make time and space boundaries more flexible. Allow different outcomes through a common process.
