HRM 3422 Study Guide - Comprehensive Midterm Guide: System Model, Flextime, Organizational Commitment

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Union: group of workers recognized by law who collectively bargain the terms of employment with their employer. Industrial relations: the study of issues concerning unionized employment relationships. Collective agreement: document outlining the terms and conditions of employment in a unionized workplace. Collective bargaining: process where management and labour negotiate the terms and conditions of employment in unionized workplace. Labour relations: examination of the relationship between groups of employees and their employers. Human resources management: focuses on the employment relationship between individual employees and their manager/employer. Employee relations: similar to human resources management but usually in non-union settings. Employment relations: the comprehensive study of all employment relations (union and non- union) Du(cid:374)lop"s i(cid:374)dustrial relations system model: first systematic method to analyze employment relationships; consists of . Actors: specialized governmental agencies: role is to develop, implement and administer legislation and policies affecting employment relationships, hierarchy of managers and their representatives: represents the business owners and management hired to run the business.