ADMS 2400 Study Guide - Final Guide: Six Sigma, Professional Employer Organization, Swot Analysis

43 views12 pages

Document Summary

Knowledge workers: workers whose responsibilities extend beyond the physical execution of work to include planning decision-making and problem-solving. Human resources information system hr i s: a computerized system that provides current and accurate data for purposes of control and decision-making. Hr i s has become a potent weapon for lowering administrative costs, increasing productivity, speeding up response time and improving decision-making and services to managers and employees. The most obvious impact has been operational such as automating routine activities, alleviating administrative burdens, reducing costs and improving productivity internal to the hr function itself. Reactive change: change that occurs after external forces have already affected performance. For example steve jobs stepped in and saved apple amid crisis. Proactive change: change initiated to take advantage of targeted opportunities. Change initiated by managers to take advantage of target take opportunities especially in fast-changing industries in which followers are not successful. Human capital: describes economic value of employees knowledge skills and capabilities.