ADMS 2400 Study Guide - Final Guide: Workplace Bullying, Ingratiation, Grater
20 Dec 2016
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Definition of power: power- ability to influence behaviour of others and resist unwanted influence in return. Greater dependence b has on a, the greater power a. To feel empowered has: to have confidence in yourself, trust your feeling, and maintain sense of personal worth, regardless of others reaction, four characteristics of empowered people. Sense of determination- feel free to choose how they work. Sense of meaning- feel that their work is important to them. Sense of competence- feel confident in their ability to work well. Sense of impact- believe they have influence on their work unit: conditions for true empowerment. Clear definition of values and mission of company. Company must help employees acquire relevant skills. Employees need to be supported in their decision making. Employees need to be recognized for their efforts. Bases of power: organizational power (formal control) Person has control over punishments in an organization. Person has control over the resources of rewards another wants.
