[ADMS 2400] - Midterm Exam Guide - Comprehensive Notes for the exam (42 pages long!)

• School: York University
• Department: Administrative Studies
• Course: ADMS 2400
• Professor: Joanne Gray

Document Summary

Consciously coordinated social unit: composed of group of people that function for common goal. School, church, hospitals: ob is for everyone. It is meant for managers and employees: also meant for entrepreneurs and self employed individuals. Meant for everyone when interacting with others: importance of interpersonal skills. Human behavior plays major role in organizational effectiveness. Recent studies show social relationships among co-workers and supervisors were related to job satisfaction: managers with good interpersonal skill is more likely to make pleasant workplace. Beneficial because wage and benefits are not main reason people stay for jobs. Good people skills results to succeeding in the workplace: building blocks of ob. Contributed to individual level of analysis: sociology, social psychology, anthropology. The rest contributed to macro concepts, group and organization. Seeks to measure, explain, and change behavior of humans and other animals: study fatigue, boredom, and working conditions.