BU481 Study Guide - Quiz Guide: Test Strategy, Theory X And Theory Y, The Roots
Document Summary
Basic needs: ce(cid:374)t(cid:396)al aspe(cid:272)ts of (cid:373)a(cid:374)age(cid:396)"s pe(cid:396)so(cid:374)alit(cid:455) (e. g. (cid:374)eed fo(cid:396) a(cid:272)hie(cid:448)e(cid:373)e(cid:374)t, power, security, recognition); stable, enduring, generally consistent. Beliefs: varies from deep to casual and can change over time; direct mgmt. preferences towards specific strategic initiatives and responses. Job context: defi(cid:374)e s(cid:272)ope a(cid:374)d (cid:374)atu(cid:396)e of (cid:373)a(cid:374)age(cid:396)"s (cid:396)espo(cid:374)si(cid:271)ilities, pe(cid:396)fo(cid:396)(cid:373)a(cid:374)(cid:272)e assessment, and rewards; formal/informal relationships; job definition and job relations. Employees: fair wages for efforts; specialized skills. Customers: desired features at lowest price; small customer pool wields power. Shareholders: fair return on investment; dependent on risk. (cid:862)fuel(cid:863): assets (cid:396)e(cid:395)ui(cid:396)ed fo(cid:396) (cid:271)usi(cid:374)ess to fu(cid:374)(cid:272)tio(cid:374) Tangibles: marketing (ads), operations (factory), r&d development, financial (capital), 3 key tasks of manager related to resources: finding/investing in resources, upgrading resources, leveraging resources. Internal perspective of firm i(cid:374)dust(cid:396)(cid:455) a(cid:374)al(cid:455)sis does(cid:374)"t tell us as (cid:373)u(cid:272)h. Explains why some competitors are more profitable than others. Suggests how to put idea of core competencies into practices.
