BU398 Study Guide - Comprehensive Final Exam Guide - International, Correlation And Dependence, Walmart
Document Summary
Organizations are defined as: social entities, goal-directed, deliberately structured and coordinated, linked to the environment. Ideas about what organizations are and how they work. Closed vs. open systems: closed: environment is assumed to be stable, open: must interact with (and adopt to) environment. Structural dimensions: describe the internal characteristics of an organization. Contextual dimensions: characterize the whole org. and elements of the environment. Top management: ensure the org. follows its mission and manages its relationship with its environment. Middle management: concerned with converting the objectives and broad plans of top management into operational plans that can be carried out by the workers. Technical support staff: concerned with the best way of doing a job, specifying output criteria, and ensuring that personnel have appropriate skills. Support staff: adds administrative functions that provides services to itself. Operating core: the basic work of producing the products or delivering the services.
