BU288 Study Guide - Final Guide: Human Resource Management, Human Capital, Human Resources
Document Summary
Green (chapter), black (lecture), red (examples), highlight (acronyms) Management- the art of getting things accomplished in organizations through others. Evidence based management- translating principles based on the best scientific evidence into organizational practices. Manage- armed with this knowledge, we develop better ways of managing people (explanations (theory) and scientific evidence); ycma put emphasis on training. Began with the hawthorne studies- research conducted at the hawthorne plant that illustrated how psychological and social processes affect productivity and work adjustment (resistance to management due to strong informal group mechanisms) Managerial roles- several roles a manager can attain: interpersonal roles expected behaviours that have to do with. Figurehead role- serve as symbols of organization (signing establishing and maintaining interpersonal relations legal documents) Leader- select, mentor, reward and discipline employees. Liaison role- maintain horizational contacts inside and outside the organization transmitting information: informational roles- concerned with managers receiving and.
