BU288 Study Guide - Midterm Guide: Best Alternative To A Negotiated Agreement, Representativeness Heuristic, Stomach Cancer

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Organizational behavior review midterm ii (cid:862)tea(cid:373) effe(cid:272)ti(cid:448)e(cid:374)ess fra(cid:373)e(cid:449)ork(cid:863) i(cid:374)put output model (ipo) Processes interaction how we decide how we solve problems. Surface diversity (demographic) : age, gender, race. Deep diversity (physiological, cognitive) : knowledge, skills, experiences, personality, beliefs, attitudes, how i accomplish tasks. Surface diversity usually has a negative effect on group effectiveness (especially in beginning) Deep diversity usually has a more positive effect on group effectiveness. Rational decision making: identify problem: systematic, step-by-step, search 4 relevant info: (cid:272)learl(cid:455) defi(cid:374)ed pro(cid:271)le(cid:373) (cid:894)(cid:862)(cid:272)halle(cid:374)ger pro(cid:271)le(cid:373)(cid:863) (cid:272)a(cid:374)t fi(cid:374)d all i(cid:374)fo, Bounded reality managers try to act rationally, but they are bounded by: Capacity to acquire/process info (rely on most accessible info vs. finding new info) Framing refers to the manner in which objectively equivalent alternatives are presented. Positively framed (gain frame) : encourages conservative decisions. Negatively framed (loss frame): encourages risk , we always take a chance to minimize losses rather than accept a sure loss.