BU111 Study Guide - Midterm Guide: Switching Barriers, Business Process Management, Customer Switching
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BU111 Full Course Notes
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Achieved through: strategy implementation steps, mission how will a business achieve its vision. Guides strategy by listing broad goals and acceptable approaches: vision communicates purpose and values. Examples: better technology, best employees that meet needs of customers, better quality products for price, etc. Diamond-e framework identifies key variables to be considered in strategic analysis. Used to assess current strategy, generate new strategic proposals, and evaluate strategic proposals. Determine the structure of the organization (determines the capabilities and goals for the organization) Management won"t make decisions that are contrary to what is attainable they will see what resources they have and if the organization is capable of implementing the strategy. Organization management chooses how to use the organization. Culture, capabilities, and the structure of the organization will determine which strategies are used. Strategy connects the business with the external environment. Affects the organization because strategy may want to reorganize and change the capabilities/goals of the organization.
