Health Sciences 3040A/B Study Guide - Final Guide: Six Sigma, My5, Total Quality Management

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Benchmarking the process of establishing a standard of excellence and comparing a business function or activity a product, or an enterprise as a whole with that standard. Create a pull system that"s based on customer demand about understanding the customer demand for your service. Excellent care for all act requirement for hospitals to develop annual quality improvement plans. External standard comparison of one"s organization"s practices and performance against those of others. Improve flow by eliminating waste a process flows or progresses more efficiently when errors are removed. Lean transformation that focuses on eliminating waste. Map the process the status of virtually every process should be apparent, allowing for easy comparison of expected versus actual performance. Pursue excellence about the continuous pursuit of quality and continuous quality improvement. Quality improvement the expectation that an institution will have in place a plan to monitor and improve the quality of its programs.