Business Administration 3300K Study Guide - Quiz Guide: Balanced Scorecard
11 Nov 2020
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Staged implementation: itpm should be phased in iteratively + supplemented with regular performance feedback, most synchronised-level companies weigh these four dimension in how to stage implementation: Organisaiton: focusing on specific parts (or budget) first, rather than taking entire company. Components: limit portfolio components in each stage of implementation eg in stage 1) address only application-development projects stage 2) add infrastructure assets to portfolio. Analytics: common pitfall: including too many metrics, tracking no more than dozen, and only those that clearly tie to decision making. Life cycle: key feature of well-managed portfolio: having distinct sets of metrics for different types of investments, step further: adjust metric continuously to life cycle stage the asset is in. Trained and prepared staff: training people in itpm process + financial skills + project-management skills enables to better develop metrics to define it success and failure, additional: smart to also design special reward systems.
