SMC219Y1 Study Guide - Midterm Guide: Personalization, Soft Media, Enculturation
7 Feb 2015
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Document Summary
A system (network) of ordered relationships and coordinated activities directed toward specific goals. The underlying framework that shapes an organization over time. Hierarchy: the specific arrangement of job roles and positions based upon authority. Differentiation & specialization: accounts for the division of companies into units, departments, and positions, each of which performs specific tasks. Formalization: the degree to which specific practices must conform to accepted organizational and professional conventions. Reflects the actual substance built upon the framework of the structure. (an individual engages in unique behaviours and actions (process) and are constrained. Organizational culture: the sets of norms and customs, artifacts and events, and values and assumptions within an organization. Expressive displays that carry symbolic significance in a particular context. Includes ritual (common routine), sociality (codes of etiquette when socializing), politics and enculturation (newcomer learns the social knowledge and skills of the culture). Stories told by members of organization, including personal, collegial and corporate.
