MGM101H5 Study Guide - Midterm Guide: Scientific Management, Theory X And Theory Y

• School: UTM
• Department: Management
• Course: MGM101H5
• Professor: Dave Swanston

Document Summary

Short answer questions: while f. w. taylor"s theories of scientific management were widely adopted, they had some significant limitations. Mary parker follet"s work attempted to address some of these limitations. A) give two areas in which follet"s work improved on taylor"s theories. (2 marks for any two distinctions) Taylor: enforcement of actions through a chain of command. Follett: knowledge and expertise should decide who leads. Taylor: worker is a component of a system (mechanical) Taylor: formal hierarchy is essential for effective management (vertical) Follett: informal culture within an organization is equally important for effective management (horizontal) Follett: focus is on individual"s expertise in contributing to organizational goals: which perspective do you believe is more effective for effective management, and why? (2 marks) Theory x is a perspective that student is lazy, passive and does as little work as possible. Therefore, student needs to be closely supervised with a strict system of rewards and punishments to regulate behavior.