MGM101H5 Study Guide - Final Guide: Whistleblower, Extraversion And Introversion

• School: UTM
• Department: Management
• Course: MGM101H5
• Professor: Harjinder Gill

Document Summary

3 levels of managers and required skills: general manager, oversees company, visionary, multi divisional enterprises (like ge) have general manager role split in two(cid:224) corporate level and business level, motivates, influences and directs, conceptual skills (sees bigger picture, functional manager, task oriented, one function, technical skills, frontline manager, manages who are not themselves managers, deals directly with customers and must have skills to work and deal with, human skills (communicate, persuade, conflict management, motivate, both customers and employees coach, negotiate, lead) Difference between profit and profitability: profit is the bottom line result for an immediate period of time, total revenue total expenses = profit, profitability measures how well a company is using its resources over a specific period of time to generate earnings relative to its competitors, efficiency and effectiveness of the use of assets and capital to generate profits over time, takes into account return on capital investment, return on equity, etc. , (cid:224)improving profitability.