[CMN2132] - Midterm Exam Guide - Comprehensive Notes for the exam (61 pages long!)

• School: University of Ottawa
• Department: Communication
• Course: CMN 2132
• Professor: Sonia Gulati

Document Summary

Up to 93% of emotional meaning may be communicated nonverbally. Emotional memories are usually nonverbal: remembering faces. Total emotional meaning: facial expression 55, vocal 38, verbally 7% 60% to 70% of communication is expressed nonverbally. Paralanguage: quality of voice, tone, accent, speed. Judge people in short period of time based on nonverbally. Primacy effect: first pieces of information that we observe of someone. Recency effect: last pieces information we have of someone. Implicit personality theory: we form our own beliefs and guesses about someone: halo and horn effects: halo; something good, horn; something bad about someone. Attribution theory: explains how we generate explanations for people"s behaviour. Causal attribution theory: determining whether a persons actions are caused by 1) circumstances 2) a stimulus or 3) the person. Standpoint theory: persons social position, power or cultural background influences how the person perceives the behaviour of others. There may be differences between the sense of the message and the perception of it.