CMN 1148 Study Guide - Midterm Guide: Blackboard, Selective Perception, Job Satisfaction

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Document Summary

The process of acting upon information. (someone/something says or does something and others think or do something in response). The process of making sense out of the world and sharing that sense with others. When we interact simultaneously with another person and mutually influence each other. The process of making sense out of the world and sharing that sense with others in the context of organizations for the achievement of mutual goals. Communication models are simplified representations of the human communication process. They help us to understand complex things. What we learn from communication models: communication can be intentional or unintentional. We both give and give off information. We cannot not communicate: communication is irreversible and unrepeatable. You can never just take it back : sending and receiving occurs simultaneously, with both verbal and nonverbal elements. We never abandon the role of sender: communication has a relational as well as content dimension.