ADM2336- Final Exam Guide - Comprehensive Notes for the exam ( 86 pages long!)

• School: University of Ottawa
• Department: Administration
• Course: ADM 2336
• Professor: Craig Kuziemsky

Document Summary

Early studies of management: attempts to prescribe the bcorrect way to manage an organization and achieve its goals, classical view: scientific management e. g. taylor / bureaucracy (max vabour, human relations view. The general answer too many of the problems in organizations is: bit depends. : dependencies are called contingencies. The contingency approach to management recognizes that there is no one best way to manage: an appropriate management style depends on the demands of the situation. Individual mechanisms that directly affect job performance and organizational commitment: job satisfaction, stress, motivation, trust, and justice( ethics, learning and decision making. Organizational behavior helps us to : predict ob and events, explain ob and events in organizations, manage ob. What is job performance: employee behaviours that contribute, either positively or negatively, to organizational goal accomplishment, goal isn"t necessarily revenue or profit, but accomplishment. Task performance (+ve: employee behaviours that are directly involved in the production of goods and or services, routine task performance.