MGMT 100 Study Guide - Final Guide: Total Quality Management, Organizational Culture, Human Resource Management
Document Summary
Lo1 outline the basic principles of organization management. Begins with determining what work needs to be done. Division of labour - dividing up tasks among the employees. Job specialization dividing tasks into smaller jobs. Departmentalization setting up individual departments to do specialized tasks. Assign responsibility and authority to people who will control the whole process. Lo2 compare the organizational theories of henri foyal and max weber. Customers expect high-quality products and fast, friendly service at a reasonable cost. Managing change has become a critical managerial function: it can include redesigning the whole organizational structure. Managers originally knew the most in the organization, and often made all the decisions. Organizing workers in small firms is still not too hard. Not until the 1900s and the introduction of mass production (efficiently producing large quantities of goods) did business production processes and organization become complex: usually, the bigger the plant, the more efficient production became.
