MSCI211 Study Guide - Final Guide: Msci, Nonverbal Communication, Assertiveness

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Msci 211 final exam study guide (fall 2009) (sledfreak17: bargaining and problem solving: (give and take to reach an agreement, closure and implementation: (formalizing the agreement) Commitment, lower job satisfaction and decreased job performance. Module 9 leadership: leadership: is the ability to influence a group toward the achievement of goals. Acts to make others maintain a standard job. Acts within established culture of the behaviour organization. Asks what and why o change standard practice. Uses empowering strategies to make followers internalize values: emotional intelligence and leadership: iq and technical skills are the threshold capabilities. They are necessary but not sufficient requirements for leadership. Module 10: decision making, creativity, and ethics: decision making; a decision is the choice made from two or more alternatives. Msci 211 final exam study guide (fall 2009) (sledfreak17: focus on goals, look for information that confirms you beliefs, don"t create meaning out of random events, increase your options, group decision making:

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