HTM 1700 Study Guide - Final Guide: Ray Kroc, Auguste Escoffier, Revpar

• School: University of Guelph
• Department: Hospitality and Tourism Management
• Course: HTM 1700
• Professor: Bruce McAdams

Document Summary

Take care of employees they will take care of your and take care of profits. 6 chapters don"t study (5, 10, 11, 15, 16, 17) read tho. Focus on development, personal profiles, corporate profiles, know escoffier, one on ray kroc. Know word hospitality page 4 definition; origin of word. Page 11, last paragraph, about bill mariott, read **** Page 14 pineapple, know what it stands for. Page 56, 57, question on that topic (franchising) Page 62 section on management contracts, question on that. Pages 75-86, several questions on different types of lodging, types of resort hotels, airport hotels, boutique hotels, etc. Page 16, 17, hotel revenue management, understand concept. Page 152, director of food and beverage, know what it means and what they do. Know about the concierge position in a hotel. Need to know which department in a hotel employs the most people. Page 137, 138, sustainable properties, list know it, focus on reducing energy.