BUS 237 Study Guide - Final Guide: Enterprise Application Integration, Capital Asset Pricing Model, Financial Statement

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 237
• Professor: Jie Mein Goh

Document Summary

Two ways to develop competitive advantage: enhance the product or service through information systems. Enable organizations to differentiate themselves: business processes. Is can affect competitive advantage by making primary and support activities in an organization more productive. Increased productivity is realized when business processes are. Q2 what are business functions and functional systems. Value chain consists of two activities -- referred to as business functions. Primary activities main or core parts of good or service that the organization produces. Support activities secondary to the good or service that is produced. Organizational processes involve both primary and support activities. More attention on primary activities because it impacts the company. Functional systems facilitate work of a single department or business function. Functional silos isolation and designed to work independently of one another. Purchasing influences inventory > influences production > influences customer satisfaction>influences future sales. Cross-functional systems integrate data and business processes across different departments and systems.