[MHR 600] - Final Exam Guide - Comprehensive Notes for the exam (22 pages long!)

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Week 1: a theoretical and pedagogical perspective (cid:498)diversity(cid:499) is trending . A movement in the corporate world to embrace diversity. Must be managed effectively at all levels of an organization, understand advs. Primary dimensions: age, gender, mental/physical characteristics, race, sexual orientation. Secondary dimensions: military experience, work experience, income, religion, first language, org. role and level, communication style, family status, Layers of diversity personality, internal dimensions, external dimensions, org. Solid research needed to be conducted to support idea that diversity is beneficial. Found out to be more complex than originally thought out to be. Research indicates that diversity can produce both + and effect when introduced/enforced in workplace. May produce conflict and employee turnover as well as more creativity + innovation. Diverse groups are shown to be less integrated and have a higher level of dissatisfaction. Increases the level of dissatisfaction in group members, as well as miscommunication.